Customer Service
Due to recent world events our email response times are significantly higher than normal. If your travel dates are within the next 45 days, we recommend you call our Customer Solutions team (see details below). While call hold times may be long, it will be the most efficient way we can service your questions and needs.
For policy plan holders if you would like to make a change to your existing protection plan, file a claim or request plan documents please submit your request using the online plan holder forms (see links below). If you have plan coverage questions or need assistance with a quote or enrollment, please contact the Customer Solutions team using the toll-free phone number below.
Technical Support
For technical support please email your request to techsupport@travelexinsurance.com.
Partners
If you have a current account with us and need information or would like more information on becoming a partner agency, please click here to complete a brief contact form or call 1-800-537-8052.
Travelex Insurance Services
Travelex Insurance Services is a leading travel insurance provider in the United States with over 55 years combined industry expertise. Headquartered in Omaha, Nebraska, Travelex Insurance Services was founded in 1996 when the Travelex Group purchased Mutual of Omaha Companies’ travel insurance distribution services. Travelex became a subsidiary of Cover-More Holdings USA, Inc. in November 2016, which is a wholly owned subsidiary of Zurich Insurance Group Limited (“ZIG”), headquartered in Zurich, Switzerland.
